Terms and Conditions

Welcome to Shanaya Fashion!

These terms and conditions outline the rules and regulations for the use of Shanaya Fashion’s Website, located at https://shanayafashion.in/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Shanaya Fashion if you do not agree to take all of the terms and conditions stated on this page.

1. Company Information

Company Name: Shanaya Fashion

Business Address: Khalpara, Siliguri, West Bengal 734005

Contact Information:

Phone: +91 7001323587

Email: shanayafashion2019@gmail.com

2. Website Information

Website URL: https://shanayafashion.in/

Nature of Products/Services Offered: Fashion Clothing Products

3. Payment Information

Accepted Payment Methods: Credit cards, debit cards, UPI.

Third-party Payment Processors: We use secure third-party payment processors, such as Razorpay, to handle transactions. Your payment information is securely processed and stored.

4. Shipping and Delivery

Shipping Methods and Policies: We offer a range of shipping options. Shipping charges may vary based on the destination and shipping method selected.

Delivery Time: Orders are typically delivered within 5-7 days.

Shipping Charges: Shipping charges are calculated at checkout and depend on the destination and shipping method chosen.

5. Exchange and Refunds 

Exchange

Once your order is delivered, you can raise a exchange within 24-48 hours of delivery from My orders section on website. Delivery executive will pick up your item within 7 working days.

Proper Unboxing video is mandatory incase of damaged product or even in case of size exchange.

In case of exchange, the replacement item will be shipped to your original address with extra charge of 250 all over india.

Please note we will check the whole piece before dispatching your exchange product. All the tags should be intact on the piece.

If you have any more questions, you can always reach out to us at info@shanayafashion.in

No Exchange on Sale or Discounted Products.

Please note we will check the whole piece before dispatching your exchange product. All the tags should be intact on the piece.

Refund

We don’t process any refund once the product is purchased

6. Privacy and Security

Privacy Policy: We are committed to protecting your privacy. We collect and use your personal information only for processing orders, improving our services, and communicating with you about your orders.

Data Protection Measures: We use secure encryption technology to protect your personal information during transmission. We also follow strict data protection procedures to ensure the security of your personal data.

7. User Conduct

Guidelines for User Behavior: Users are expected to use the website responsibly and respectfully. You must not use our website for any unlawful or prohibited activities.

Prohibited Activities: Any activities that could harm the website, our business, or other users are strictly prohibited.

8. Intellectual Property

Copyright Information: All content on this website, including text, graphics, logos, and images, is the property of Shanaya Fashion and is protected by copyright laws.

Trademark Details: Shanaya Fashion is a registered trademark. You may not use our trademark without our prior written consent.

9. Liability and Disclaimers

Limitation of Liability: Shanaya Fashion will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use of or inability to use our website or products.

Disclaimers of Warranties: All products and services provided on this website are offered “as is” without any warranties or guarantees.

10. Governing Law and Jurisdiction

Applicable Laws: These terms and conditions are governed by the laws of India.

Dispute Resolution: Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts in Siliguri, West Bengal.

11. Changes to Terms and Conditions

Policy on Updates: We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page. By continuing to use our website after changes are posted, you accept the updated terms and conditions.

12. Miscellaneous

Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement: These terms and conditions constitute the entire agreement between you and Shanaya Fashion regarding your use of the website and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these terms and conditions, please contact us at +91 7001323587 or info@shanayafashion.in

Thank you for shopping with Shanaya Fashion!